Terms of Service
These terms are an agreement between you and Canyon Sky Rain LLC, a Utah limited liability company ("we" or "us"), for your use of the SendDone app, the senddone.app website, and SendDone's online payment features (together, "SendDone"). "You" means the business using SendDone. By using SendDone you agree to these terms. The App Store's standard license for apps also applies to the app itself; these terms add to it.
1. What SendDone does
SendDone helps you create invoices, send them, track payments, and collect payments online through your own Stripe account. SendDone is not a bank, payment processor, money transmitter, or accounting or tax service. We never hold your money: payments go from your clients to your Stripe account, and Stripe pays out to your bank.
2. Your Stripe account
To take payments online you must connect a Stripe account. Payment processing services for merchants on SendDone are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement (together, the "Stripe Services Agreement"). By connecting a Stripe account to SendDone, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of SendDone enabling payment processing through Stripe, you agree to give us accurate and complete information about you and your business, and you authorize us to share it, and transaction information related to your use of Stripe's payment processing services, with Stripe.
Stripe, not SendDone, decides whether to approve, limit or close your Stripe account. You manage refunds, disputes and payouts in your own Stripe dashboard.
3. Fees
- SendDone Pro is a one-time purchase through the App Store at the price shown there. Apple handles that purchase, including any refund requests.
- The SendDone fee is 0.5% of each card payment collected through SendDone, including pay-link card payments and charges to saved cards. Stripe deducts it automatically when the payment is made. There is no SendDone fee on bank transfers or on payments you record by hand, such as checks or cash.
- Refunds: if you refund a card payment, the matching share of the SendDone fee is returned to you.
- Stripe's fees are separate. Stripe charges them to your Stripe account under the Stripe Services Agreement.
- Changes: we may change the SendDone fee with at least 30 days' notice in the app or by email. A change never applies to payments made before it takes effect.
4. Your responsibilities
- Invoice only for amounts your clients actually owe, and keep your invoices accurate.
- Use SendDone only for lawful business, and only for businesses Stripe allows.
- Handle your own taxes, bookkeeping and record keeping.
- Answer your clients' questions about invoices, payments and refunds.
- Keep your iPhone, Apple account and Stripe account secure.
5. Saved cards
You may charge a client's saved card only for charges covered by the written authorization that client agreed to on SendDone's save-card page, and only while that authorization is active. SendDone shows your client those terms, records their agreement, sends them a confirmation, and lets them cancel. You must honor a cancellation as soon as you learn of it, and you are responsible for each charge you make.
6. Your clients' information
You are responsible for having the right to enter and use your clients' information in SendDone. We handle it as described in our Privacy Policy.
7. Acceptable use
Don't use SendDone to commit fraud, send unwanted messages, bill people who don't owe you money, break the law, interfere with SendDone or Stripe, or get around their security.
8. Availability and changes
We work to keep SendDone running, but we can't promise it will always be available or free of errors, and online payments depend on Stripe and on our hosting providers. We may change or improve features. If we decide to end online payments in SendDone, we will give at least 30 days' notice where we reasonably can. Your records stay on your iPhone and in your iCloud, and you can export them at any time.
9. Ending your use
You can stop using SendDone at any time by disconnecting Stripe in the app and deleting the app. We may suspend or end your access to online payments if you break these terms, if Stripe requires it, or if needed to prevent fraud or harm. Sections 3, 5, 10, 11 and 12 continue to apply after your use ends.
10. Disclaimer
SendDone is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties not stated in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
11. Limit of liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue, and our total liability for any claim about SendDone is limited to the greater of the SendDone fees you paid in the 12 months before the claim or $100. Nothing in these terms limits liability that the law does not allow to be limited.
12. Governing law
These terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Utah County, Utah, and both parties consent to those courts.
13. Changes to these terms
If we change these terms, we'll update the effective date above, and for significant changes we'll give notice in the app or on this website before they take effect. Continuing to use SendDone after that means you accept the updated terms.
14. Contact
Canyon Sky Rain LLC
Email: senddone@canyonskyrain.com