SendDone
Support
Questions about SendDone, a problem with the app, or something about online payments? Email us and we'll help.
Email: senddone@canyonskyrain.com
Paid a business that uses SendDone?
Please contact that business directly. Your payment went to them, and they can see it, answer questions about it, and issue refunds. To cancel a saved card, use the link in your confirmation email or ask the business.
Common questions
Where is my money? Online payments go to your own Stripe account, and Stripe pays out to your bank on its schedule. Your Stripe dashboard shows every payment and payout.
How do I refund a client? Issue the refund in your Stripe dashboard. SendDone updates the invoice and returns its fee on that payment.
I got a new iPhone. Sign in with the same Apple account and turn on iCloud for SendDone. Your records come back on their own. If online payments ask you to reconnect, follow the prompt in My Business.
What does it cost? See pricing.